About Us:

Verify App is India's leading UPI-powered loyalty and engagement platform helping manufacturing brands launch instant cashback, retailer loyalty, influencer rewards, and scan-to-win campaigns.

- Our platform enables brands across industries such as Paints, Building Materials, Agriculture, Electricals, FMCG, Lubricants, Adhesives, Hardware, Pipes, Plywood, Sanitaryware, and Consumer Goods to increase retailer engagement, drive repeat purchases, capture customer data, and reward channel partners instantly through UPI.

About the RoleWe are looking for a Customer Success Associate who is energetic, people-friendly and eager to learn.

You will work closely with our brand partners, B2B clients and internal teams to ensure their cashback and product-scan programs run smoothly and customers receive a great experience.

This is a great opportunity for a fresher who wants to learn B2B business, customer success, technology and startup operations.

Key Responsibilities

- Manage day-to-day communication with brand and B2B clients.
- Understand client requirements and help them successfully use Verify App.
- Coordinate with internal teams to resolve client issues.
- Monitor cashback/product-scan campaigns and ensure smooth execution.
- Handle customer and partner queries through phone, WhatsApp and other communication channels.




- Build strong relationships with existing clients and support their ongoing requirements.
- Assist the sales team with B2B client onboarding and account management.
- Prepare basic reports, campaign updates and client communication.
- Identify customer issues and proactively find solutions.
- Learn the Verify App product and understand how brands use loyalty and cashback programs to grow their business.

- What We Are Looking For

- Freshers are absolutely welcome to apply.
- Valuable verbal and written communication skills.
- Comfortable speaking with B2B clients and business owners.
- Positive attitude and willingness to learn.
- Ability to understand problems and find practical solutions.
- Good follow-up and coordination skills.
- Comfortable working in a fast-paced startup environment.
- Basic knowledge of MS Excel/Google Sheets is a plus.
- Prior experience in customer success, B2B sales, client servicing or business development is an advantage, but not mandatory.

Who Should Apply?If you are someone who is confident, curious, good with people, eager to learn and excited about working in a growing company, we would love to hear from you.

Freshers with strong communication skills are encouraged to apply.

? Work Location: In-Office

? Experience: 0–6 Years

? Industry: Fintech | Loyalty | UPI | SaaS

📌 Customer Success Associate (Delhi)
🏢 Verify App
📍 Delhi