Customer Service Executive (Hybrid) (Mumbai)

Customer Service Executive (Hybrid) (Mumbai)

20 Aug
|
Capita
|
Mumbai

20 Aug

Capita

Mumbai

Process: DPD Logistics Email & Chat

Contract: 4–5 Months

Work Mode: Hybrid WFH after Training

Eligibility

Graduate Freshers can apply.

HSC: Minimum 6 months of experience required.

- Positive English communication and typing skills.

Training & Work

3–4 weeks training from office

Post training: Work From Home

UK rotational shifts

2 rotational weekly offs

Interview Process

1. HR Round
2. BOE Round
3. Versant & Ops Round

Key Responsibilities Handle customer queries through Email & Chat.

Provide accurate and timely resolutions.

Maintain quality and productivity standards.

Follow process guidelines and escalation procedures.

Contact - Vaishnavi - (phone hidden)

📌 Customer Service Executive (Hybrid) (Mumbai)
🏢 Capita
📍 Mumbai

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