We are hiring Customer Service Agents for the Hewlett Packard (HP) process.
The ideal candidate should have excellent communication skills and a strong customer-service mindset. Both freshers and experienced graduates can apply.
Key Responsibilities
- Handle customer queries through appropriate communication channels.
- Provide accurate information and effective solutions to customers.
- Understand customer concerns and resolve issues professionally.
- Maintain a high level of customer satisfaction.
- Follow company policies, processes, and quality standards.
- Document customer interactions and update relevant information.
- Meet defined productivity, quality,
and customer-service targets.
Requirements
- Graduate in any discipline.
- Freshers and experienced candidates are welcome.
- C1-level English communication skills are mandatory.
- Excellent verbal and written communication.
- Strong customer-handling and problem-solving skills.
- Comfortable working in a customer-service environment.
- Good listening and interpersonal skills.
Why Join Us?
- Opportunity to work on the Hewlett Packard (HP) customer service process.
- Suitable for both fresh graduates and experienced customer-service professionals.
- Opportunity to develop your customer-service and communication skills.