Job Title: Customer Support Voice with Upselling (Level 12 & 13)

Location: Vikhroli / Airoli (Relocation accepted)

Work Mode: Work From Office (WFO)

Shift: 24x7 rotational

Role & Responsibilities

- Handle international customer voice interactions with professionalism.
- Provide excellent customer service while identifying opportunities for upselling.
- Ensure customer satisfaction and adherence to process guidelines.

Eligibility
- Education:
- Any Grad and Undergrad can apply-
- Experience: Minimum 1+ year in International Voice process (Level 12).

- Documentation (Mandatory):
- Previous company relieving/experience letter
- Current company offer letter & pay slips

- Highest education PDC/Degree
- ID Proof PAN Card & alternate ID proof





- Updated photograph

Compensation & Advantages

- CTC Range: 4.5 LPA 6.5 LPA (based on experience & performance)
- Cab Facility: Provided both ways within transport boundary; relocation required if outside coverage

Key Skills
- Strong verbal communication skills
- Customer service orientation with upselling ability
- Ability to work in rotational shifts
- Confidence in handling international customers

Contact Yuganshu - (phone hidden)

Sakshi - (phone hidden)

Goldi - (phone hidden)

Shubham - (phone hidden)

Thanks

📌 Customer Care Executive- Voice (Mumbai)
🏢 FutureHeights Training and Consultant
📍 Mumbai