Customer Service Executive International Voice Process (US Healthcare) | Freshers Welcome
Location: Bengaluru
CTC: 28Take Home + Performance Incentives
Shift: Night Shift (US Process) and Night Allowence Upto 4k
2 Way Free Can Sat and Snday Fized Off
Work Mode: Work From Office
About the Role
Kickstart your career with a leading International BPO in a US Healthcare Voice Process. Freshers are encouraged to apply. You will assist US customers with healthcare-related queries and deliver excellent customer service.
Key Responsibilities
- Handle inbound customer calls and resolve healthcare-related queries
- Provide information on benefits, eligibility, claims, coverage, and ID cards
- Verify customer details and maintain data confidentiality
- Update customer information accurately in CRM systems
- Follow process guidelines, quality standards, and compliance requirements
Eligibility
- Freshers Welcome | Experienced candidates can also apply
- Any Graduate / Diploma / PUC eligible
- Excellent English communication skills (mandatory)
- Willing to work in night shifts
Required Skills
- Strong verbal communication skills
- Positive listening and problem-solving ability
- Basic computer and typing skills
- Positive attitude and customer-focused approach
- Quick learner with adaptability
Selection Process HR Round Communication Assessment Operations Round Offer Letter For More Details
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