To Handle inbound customer calls and register complaints in CRM To Make outbound calls for missed call follow-ups and Cancelled Complaints To Follow up with service centers for pending complaint and timely closure of complaints.
Required Candidate profile
Manage and respond to Whats App chats
Monitor daily calls and assign to respective service centers
Prepare daily work reports and weekly database reports
Manage spare inquiries, orders, and follow-ups
Perks and advantages
PF, ESIC/ Mediclaim, PLs, Bonus, Gratuity, MLs.
📌 Customer Care Executive (Goregaon)
🏢 Dreams Management
📍 Goregaon
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