Clinic reception and coordinator serves as the first point of contact for patients and visitors. They are responsible for managing front-desk operations including patient registration, appointment scheduling, billing assistance, and coordination between patients and Doctors to ensure efficient workflow and a high standard of customer service. English speaking essential.
Basic Qualification;
12th pass
English and Hindi Speaking
Basic Computer Knowledge
Ready to work in a team with respect and cooperation
Key Responsibilities
Greet patients and visitors warmly and professionally
- Register patients, verify personal and insurance information
- Schedule appointments
- Handle incoming phone calls and respond to queries
- Maintain patient records and ensure data entry accuracy
- Coordinate with lab technicians and pathologists
- Collect payments and issue receipts/invoices
- Prepare daily reports of patient visits and transactions
- Maintain a clean, organized, and welcoming reception area
- Ensure confidentiality of patient information (HIPAA compliance or local privacy laws)