Key Responsibility Areas (KRAs)
- City P&L; management
- Fleet utilization & revenue optimization
- Client satisfaction & retention
- Operations efficiency (both 2W & 4W)
- Team leadership & compliance
- Cost control (charging, maintenance, manpower)
Financial Performance
- Revenue vs Target (% achievement)
- Contribution margin / EBITDA per vehicle
- Cost per km (4W) / cost per delivery (2W)
- Driver cost as % of revenue