Key Responsibilities

1. Customer Service (Front of House)

Greet customers warmly and take orders accurately

Explain menu items, specials, and customisation options clearly

Handle billing using POS / cash responsibly

Ensure quick service and a positive customer experience

Address basic customer queries or complaints politely

2. Cleanliness & Hygiene

Maintain cleanliness of dining area, counters, and service stations

Ensure tables are cleared and reset promptly

Follow daily cleaning and closing checklists

Adhere to FSSAI and café hygiene standards

3. Inventory & Operations Support

Assist in stock checking and reporting low inventory

Reduce wastage by following proper handling and storage methods

Support opening and closing duties of the café





Work closely with the café captain/manager to ensure smooth operations

4. Team & Brand Representation Work as part of a team and support colleagues when required Represent Urban Forest’s brand values: warmth, quality, and consistency Be punctual, disciplined, and well-groomed at all times

5. Working hours we work from 5:00 pm to 3:00 am.

Job Type: Full-time

Pay: ₹18,000.00 - ₹30,000.00 per month

Perks

- Food provided
- Paid time off

Experience:
- Caf : 2 years (Preferred)

Work Location: In person

📌 Captain (Aluva)
🏢 PSC Challenger
📍 Aluva