- Verify housekeeping, maintenance, and laundry invoices against actual records.
- Reconcile payments from Booking.com, Airbnb, Expedia, and other platforms.
- Track and follow up on outstanding and pending payments.
- Verify VCC and cash payments and ensure proper recording.
- Check linen deliveries, missing/damaged linens, and applicable guest charges.
- Conduct weekly and month-end payment reconciliations.
- Identify and resolve discrepancies in invoices, payments, and operational records.
- Maintain accurate audit sheets, payment records, and supporting documents.
- Coordinate with Housekeeping, Reservations, Finance, Laundry, and suppliers for issue resolution.
- Prepare regular reports and escalate unresolved discrepancies to the manager.
Key Skills: Attention to detail, Excel, reconciliation, accounting knowledge, communication, follow-up, and problem-solving.