Beverage Preparation
Prepare espresso-based beverages including Americano, Cappuccino, Latte, Flat White, Mocha, and specialty drinks.
Ensure consistency in coffee quality, presentation, and taste.
Operate and maintain espresso machines, grinders, and other café equipment.
Monitor coffee extraction, milk texture, and beverage standards.
Guest Service
Welcome guests warmly and provide exceptional customer service.
Take orders accurately and assist guests with menu recommendations.
Handle customer feedback professionally and promptly.
Maintain a positive and friendly atmosphere within the café.
Café Operations
Follow opening and closing procedures.
Maintain cleanliness and hygiene of the coffee station and seating area.
Monitor inventory levels and report shortages.
Assist with stock rotation and storage of ingredients.
Support bakery and service teams during busy hours.
Quality & Hygiene
Follow food safety and hygiene standards at all times.
Ensure equipment is cleaned and maintained properly.
Maintain personal grooming and qualified appearance.
Requirements
1–3 years of experience as a Barista in a café, bakery, hotel, or restaurant.
Knowledge of espresso extraction, milk steaming, and latte art preferred.
Understanding of coffee beans, brewing methods, and café operations.
Positive communication and customer service skills.
Ability to work in shifts, weekends, and public holidays.
Team-oriented attitude with willingness to learn.
Preferred Skills
Latte art skills.
Experience with specialty coffee.
Basic inventory management knowledge.
Upselling and customer engagement skills