Role: Enquiry Handling Executive (Customer Support & Coordination)
Job Location: Trichy, Tamil Nadu
Job Type: Full-Time
Key Responsibilities:
Handle incoming travel enquiries via phone, email, and WhatsApp professionally.
Understand customer travel requirements and offer appropriate tour packages.
Coordinate booking schedules, itineraries, and reservation entries.
Maintain clear and friendly communication to ensure maximum customer satisfaction.
Requirements:
Excellent communication skills.
Basic computer skills, proficiency in using Microsoft Excel, Google Sheets, and WhatsApp Web.
Customer-first attitude, patience, and strong problem-solving skills.
Prior experience in customer support, telecalling, or the tourism sector is highly valued, but freshers with outstanding passion are also welcome.
We will review your application carefully and reach out to shortlisted candidates for an interview. Best of luck!