Job Summary:
Responsible for managing the overall operations of the AC Waiting Hall, ensuring excellent guest service, cleanliness, staff management, safety, and smooth day-to-day functioning of the facility.

Key Responsibilities:
Manage and supervise daily operations of the Waiting Hall.
Ensure excellent guest service and handle customer queries and complaints.
Supervise housekeeping, ticket checking, cashier, and support staff.
Prepare duty rosters and monitor staff attendance and performance.
Maintain high standards of cleanliness, hygiene, and guest comfort.
Monitor guest entry, bookings, payments, and daily operational records.
Ensure proper availability of guest amenities and supplies.
Coordinate with railway authorities, vendors, and maintenance teams.
Monitor inventory and control operational expenses.




Prepare daily reports and maintain proper documentation.
Ensure compliance with company, safety, security, and railway guidelines.
Handle emergencies and ensure smooth functioning during all shifts.

Requirements:
Graduate/Diploma in Hotel Management or Hospitality preferred.
3–5 years of experience in hotel, lounge, airport, railway, or hospitality operations.
Solid leadership, communication, and guest-handling skills.
Valuable knowledge of MS Office and basic reporting.
Ability to work in rotational shifts, including weekends and holidays.

Pay: ₹28,000.00 - ₹33,000.00 per month

Perks:
Food provided
Paid sick time

Work Location: In person

📌 Outlet Manager Ahmedabad
🏢 SL FOODWORKS PRIVATE
📍 Ahmedabad