The Front Office Executive is the first and last impression of Dental Den for every patient. This role blends front-desk hospitality, appointment and lead management, and patient communication — turning a routine visit into a calm, reassuring, premium experience.

KEY RESPONSIBILITIES
Warmly welcome patients on arrival; manage check-in / check-out flow smoothly
Handle appointment scheduling, rescheduling, and recall calls via phone and WhatsApp
Respond promptly and professionally to recent patient inquiries (calls, WhatsApp, Instagram DMs, website leads)
Maintain and update patient records, treatment plans, and billing details in practice software
Coordinate with the clinical team on daily schedules and treatment coordination
Explain Den Care membership plans and support patient enrollment
Collect and encourage Google reviews and patient feedback post-treatment
Manage petty cash, daily collection reconciliation, and basic billing / insurance paperwork
Ensure the reception area is presentable, calm, and aligned with the practice's premium feel




Support print/digital patient communication (appointment reminders, follow-ups, birthday greetings)

REQUIREMENTS
Minimum 12th pass; Graduate preferred
1–3 years' experience in a front office / receptionist role (healthcare or hospitality preferred)
Excellent verbal communication in English, Kannada, and Hindi
Comfortable with basic computer use, WhatsApp Business, and scheduling software
Pleasant, patient, and composed under pressure
Robust sense of ownership and discretion with patient information
Candidates located closer to the Hennur clinic will be preferred
Outstation candidates are welcome to apply — the clinic will assist with accommodation search (search support only; accommodation cost is not borne by the clinic)

Pay: ₹18,000.00 - ₹22,000.00 per month

Location:
Hennur, Karnataka (Required)

Shift availability:
Day Shift (Required)

Work Location: In person

📌 Front Office Executive Hennur Gardens (India)
🏢 Dental Den
📍 India