Job Summary Manage hotel customer interactions through WhatsApp Business, email, and phone. Coordinate enquiries, share catalogues and quotations, process orders, and ensure timely delivery of hotel supplies.
Key Responsibilities
Handle hotel enquiries via WhatsApp Business, email, and phone.
Share digital catalogues, pricing, and quotations.
Coordinate orders with warehouse and logistics.
Track deliveries and provide updates.
Maintain customer and order records.
Resolve customer queries and provide after-sales support.
Build solid client relationships through digital communication.
Requirements
Graduate in any discipline.
Freshers are welcome; 1–3 years of experience in customer support, coordination, digital communication, or back-office operations is an advantage.
Valuable communication in English, Hindi, and Bengali.
Basic knowledge of WhatsApp Business, MS Excel, email, and computers.
Solid coordination and multitasking skills. Preferred Candidate Immediate joiners preferred. Hospitality, hotel supplies, B2B support, or e-commerce experience is an added advantage.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Client Coordination And Digital Marketing Executive Beleghata
🏢 Bharat Earn Technology
📍 Beleghata
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