Role - Application support for Market Data applications in Windows environment with Devops

Location - Bangalore office

CONTRACT FOR 1 YEAR

Working in 3 different shifts in rotation:

- 6 am IST - 3 pm IST (2:30-11:30 CET summer time)
- 2 pm IST - 11 pm IST (10:30-19:30 CET summer time)
- 10 pm IST - 7 am IST (18:30-3:30 CET summer time)

• Working also on weekends with compensation days, also in rotation

Tasks:

- Perform pre-market checkout out critical applications and infrastructure.
- Support both application functionality and data content; escalate data content issues to vendors and/or internal developers.
- Run-books and FAQs, for helpdesk.
- Manage incident management process for Market Data issues.
- Manage engagement with end users/vendors and helpdesk until problem is resolved.

SKILLS AND EXPERIENCE WE ARE LOOKING FOR

- Candidate should have relevant experience in the range of 3+ years.
- Deep understanding of application configuration and troubleshooting, proficiency in Windows environment
- Devops experience (GitHub, CI/CD pipelines)




- Experience of remote support (international), working with vendors for problem resolution.
- Solid inter-personal and communication skills; making presentations to customer or client audiences or professional peers and working independently on problem solving.
- Fluent in English
- Experience with scripting languages such as Perl, Python, Powershell.

Preferred Qualifications

- Application product support specialist for Refinitiv, Bloomberg, Datastream, Factset, etc
- Deep understanding of application configuration and troubleshooting, experience of supporting market data or trading desktop applications.
- Understanding of Linux environment.
- Experience with vendor data distribution systems like TREP, Elektron, Activ,, etc.
- Financial Industry experience - Understanding of capital markets, experience with multiple asset classes.
- Market Data Industry experience.

📌 Application Support - Market data (Bengaluru)
🏢 Thompsons Hr Consulting
📍 Bengaluru