Key Responsibilities(Air Ticketing)

Understand the client requirement, coordinate with them and issue the best airfares

Search and compare airfares using GDS systems

Book, block, and issue domestic and international air tickets

Reconfirm bookings, handle cancellations, reissues, refunds, and itinerary changes

Coordinate with airlines for fare rules, flight schedules, and special service requests (SSRs)

Assist clients via calls and emails, providing fare options, ticketing support, and travel advice

Ensure accuracy in passenger details and ticketing documentation

Maintain updated records of all bookings and transactions

Work closely with the sales and customer service teams to ensure seamless travel planning

Key Responsibilities(Travel Packages)

Attend to client inquiries via phone and in-person meetings, providing prompt and professional assistance

Understand client preferences and travel requirements to curate personalized travel packages

Design and prepare customized itineraries, including accommodation, sightseeing,



and activities

Coordinate with hotels, local vendors, and service providers for seamless booking and execution

Research, check availability, and book domestic and international air tickets as needed

Handle email communication efficiently for client interactions and vendor coordination

Conduct timely follow-ups with clients to confirm details, address queries, and ensure satisfaction

Good knowledge of airline rules, ticketing policies, and global travel norms.

Robust communication and client handling skills.

Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment.

Detail-oriented with strong problem-solving and decision-making skills.

A team player who can also take ownership and work independently when needed.

Bachelor's degree in Travel & Tourism, Hospitality, Business, or a related field.

📌 Air Ticketing/ Travel Packages Executive (Pune)
🏢 Btw Financial Services u0026 Imf
📍 Pune