Post-Sales Communication
Serve as the primary point of contact for customers from booking to possession.
Provide regular updates and support throughout the post-sales lifecycle.
Loan Processing
Coordinate with banking partners for loan approvals, documentation, and disbursements.
Prepare and manage essential documents including
Welcome emails
Payment receipts
Sale agreements
Demand letters
Bank NOCs
ROCs
Interest letters
Debit/Credit notes
Reminder letters
Possession letters
Customer Support
Address and resolve customer queries and grievances related to post-sales activities.
Possession Management
Organize property inspections for ready units.
Submit observation checklists to the project team for action.
Handover Process
Ensure smooth possession and key handover to clients.
Desired Profile / Criteria / Skills :
Male / Female both are eligible to apply for this role
Minimum 2 years of CRM experience
📌 Crm For A Leading Leading Real Estate Developer Mumbai
🏢 Resource Advisory junction
📍 Mumbai
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