Hommlie Pest Control is looking for an Agriculture Graduate to join our Bengaluru team in a Training & Quality Assurance role. This position is ideal for a fresher who is interested in applying their agriculture knowledge to the professional pest management and service industry.
Key Responsibilities
- Train and guide pest control technicians on pest identification, treatment methods, safety practices and standard operating procedures.
- Conduct regular field audits to check service quality, technician performance and compliance with company processes.
- Review and investigate customer complaints related to pest control services and coordinate with the operations team for timely resolution.
- Conduct service quality inspections and identify gaps in treatment, communication or process adherence.
- Provide feedback and corrective training to technicians based on audit findings and customer feedback.
- Maintain training records, audit reports, complaint records and quality-related documentation.
- Track recurring complaints and identify opportunities to improve service quality and customer satisfaction.
- Support the development and implementation of pest control SOPs, training materials and quality standards.
- Visit customer locations when required for audits, complaint investigations and service-quality checks.
- Work closely with Operations and Customer Support teams to continuously improve service delivery.
What We Are Looking For
- B.Sc. Agriculture, B.Sc. Horticulture or a related Agriculture degree.
- Freshers are welcome to apply.
- Good communication and interpersonal skills.
- Strong observation, documentation and problem-solving abilities.
- Willingness to travel within Bengaluru for field audits and inspections.
- Basic knowledge of MS Excel/Google Sheets is an advantage.
- Interest in pest management, agriculture, field operations and quality assurance.
- Ability to work independently as well as coordinate effectively with field teams.
What You Will Gain
- Practical exposure to professional pest management.
- Hands-on experience in technician training and field quality audits.
- Experience in customer complaint investigation and resolution.
- Understanding of service quality, SOPs and operational processes.
- Opportunity to build a career in Training, Quality Assurance and Pest Management Operations.
Location: Bengaluru, Karnataka Experience: Freshers / 0–2 years
Pay: ₹25,000.00 - ₹30,000.00 per month
Advantages
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Bengaluru, Karnataka (Bengaluru Urban District): Reliably commute or planning to relocate before starting work (Preferred)