Company Description R1 RCM is a leading provider of healthcare revenue management services, helping healthcare organizations optimize financial performance through advanced technology and expert support. The company offers a modular Healthcare Revenue Operating System that combines automation, AI, and human insight to strengthen every stage of the revenue cycle. With over 20 years of experience, R1 partners with more than 1,000 providers, including 95 of the top 100 U.S. health systems, and manages over 270 million payer transactions each year.
This extensive scale enables R1 to deliver strong operational insights and long-term value to its clients. Additional information about R1 RCM can be found at https://www.r1rcm.com.
Role Description The Accounts Receivable Follow-Up Associate is a full-time, in office role based in Noida, responsible for monitoring and resolving outstanding receivables from payers and patients. Day-to-day activities include reviewing account balances, following up on unpaid or underpaid claims, identifying discrepancies, and initiating corrective actions in line with organizational policies. The role involves communicating with payers and internal teams to clarify claims status, documenting follow-up activities, and updating account information in relevant systems.
The associate will also work to reduce aging accounts,
support reporting on collection metrics, and contribute to process improvements that enhance the efficiency and accuracy of the revenue cycle.
Qualifications
- Candidates should possess strong Analytical Skills to review accounts, identify trends in denials or delays, and support data-driven decision-making.
- Candidates should possess knowledge of Invoicing and Finance to understand billing procedures, payment posting, and basic accounting concepts.
- Candidates should possess Customer Service skills to handle payer and internal stakeholder interactions professionally and efficiently.
- Candidates should possess effective Communication skills, including clear verbal and written communication, for follow-up calls, emails, and documentation.
- Relevant experience in healthcare revenue cycle, medical billing, or accounts receivable follow-up is beneficial.
- Familiarity with healthcare payer processes, claim adjudication, and denial management is an advantage.
- Ability to work with MS Office and billing/RCM systems, maintain accuracy under deadlines, and collaborate within a team environment.
- A diploma or bachelor’s degree in finance, commerce, business, or a related field is preferred but not mandatory, depending on experience.
📌 Accounts Receivable Follow-Up Associate (Noida)
🏢 R1 RCM
📍 Noida