20 Aug
|
Catalyst Point Consulting
|
Mumbai
20 Aug
Catalyst Point Consulting
Mumbai
Your Role
As an Accountability Coach, my primary role is to ensure that every student in the MCA program stays consistent, guided, and supported throughout their journey.
Role Denition
I act as a bridge between the students and the main coach, helping them stay aligned with their weekly goals, session tasks, and overall progress.
My focus is on engagement, motivation, discipline, and ensuring smooth execution of every process from onboarding to completion.
Ensure smooth onboarding of every new student with all necessary links, videos, and access details.
Responsibility
Deliverable
Maintain active engagement and communication across community and sub-groups.
Conduct accountability check-ins and follow-ups to track task completion and progress.
Coordinate all pre-session and post-session communications
(reminders, instructions, links, etc.).
Manage attendance, screenshots, and participation tracking for every live session.
Share motivational audios, videos, and messages from PH/VK/MM to maintain energy in the group.
Coordinate with hosts and co-coaches for smooth session execution.
Follow up for payments, agreements, and login-related issues.
Create and manage all WhatsApp groups for new batches, update descriptions, and ensure proper structure.
Share welcome videos (like Ganpati video), declaration messages, and instructions for new joiners.
Share important links: WhatsApp chat group, payment link, MCA login access, and book purchase link.
Tasks & Activities
Share motivational and introductory videos/audios by
PH, MM and VK at key moments in the program.
Schedule, host,
and manage pre-session and post-session communication including reminders and updates.
Make reminder calls to ensure session attendance and engagement.
Take attendance screenshots at 7:01 PM and update attendance sheets.
Upload the full session recordings and share them with proper captions and notes the next day.
Share all relevant session materials: mindmaps, ip chart images,
bonus links, and worksheets.
Share session tasks in the group (goal card, pledge, workbook exercises, etc.).
Send out expectation forms and late fee reminders as per weekly requirements.
Manage onboarding calls: sharing time slots, guiding through payment and agreement processes.
Update existing students when recent members join the community to maintain harmony.
Conduct personal Zoom calls with students facing login or technical issues.
Take detailed notes during Monday meetings and share them with the internal team.
Create, update, and manage the MCA master calendar (covering all weeks, sessions, and internal deadlines).
Follow up with MCA Elite students for pending tasks, payments, and accountability check-ins.
Handle MCA retreat-related tasks, coordination, and communication when required.
Step in for any team members task or session responsibility when they are unavailable.
Ensure on-time sharing of PHs Deep Breathe and Magical Outcome videos to maintain program energy.
Monitor student progress closely and provide individual encouragement or support where needed.
Regularly update PH and the internal team on student engagement levels and attendance.
Manage behind-the-scenes coordination before every session to ensure technical readiness.
Maintain a high standard of community culture through appreciation,
energy, and positivity.
Handle any emergency communication or session rescheduling in alignment with the coach.
Attendance percentage per session and punctuality rate.
Measurement
Metrics
Group engagement level (messages, responses, and activity frequency).
Task submission rate and consistency of weekly assignments.
Timeliness of reminder calls, message broadcasts, and recording uploads.
Quality and clarity of session documentation (notes, screenshots, and updates).
Payment completion and agreement follow-up success rate.
Smoothness of onboarding experience and reduction in confusion or delays.
Accuracy of calendar management and communication coordination.
Student satisfaction and feedback scores across batches.
Team collaboration eiciency and ability to handle tasks during member unavailability.
Retention rate of students till completion of the program.
Overall contribution towards smooth functioning of the MCA ecosystem.
📌 Accountability Coach (Mumbai)
🏢 Catalyst Point Consulting
📍 Mumbai