Department: SWT Academy – TISS Operations

Role Summary The role is responsible for end-to-end coordination of the TISS–SWT Academy vertical, including academic and operational liaisoning, student management, admissions, industry/internship coordination, examinations, documentation, faculty coordination and identification of new business and revenue-generation opportunities.

Key Responsibilities

TISS Liaisoning & Operations

- Serve as a key coordination point between TISS and SWT CLUB for academic, operational and administrative matters.
- Receive, understand and implement TISS requirements in coordination with the TISS Operations Head and internal teams.
- Conduct regular coordination with TISS stakeholders to monitor activities, identify challenges and ensure timely resolution.

Student & Academic Management

- Monitor student academic cycles, internships and other academic requirements.
- Handle escalated cases involving special students, admission dropouts, refunds, academic/internship concerns and parent communication.
- Coordinate with faculty/trainers regarding student feedback, academic requirements and performance.
- Identify faculty requirements and support recruitment, interviews and onboarding.

Admissions & Counselling

- Generate and convert admission leads through institutional, school, organizational and counselling networks.
- Counsel prospective students/parents and coordinate the complete online registration and admission process.
- Follow up and convert leads received through TISS and other sources.

Industry & Internship Coordination

- Identify and establish new corporate/industry connections for student internships and interviews.
- Ensure internships are aligned with curriculum requirements and students are joining within the prescribed timelines.
- Coordinate with companies and internal teams for internship allocation, follow-up and issue resolution.





Examination & Academic Logistics

- Coordinate examination-related activities, including invigilator coordination and examination material handling, particularly for the Goa vertical.
- Ensure secure receipt, verification and proper handover of examination materials, books and other academic resources.

Documentation & Compliance

- Coordinate student appointment letters, certificates and other academic documentation with relevant partners.
- Monitor institutional/industry agreements and ensure timely renewal before expiry, including TISS–SWT and internship partnership agreements.

Business Development & Growth

- Identify new academic verticals, partnerships, government schemes and revenue-generation opportunities.
- Support the launch of existing and new short-term courses.
- Explore opportunities for expanding TISS-linked programmes and developing recent initiatives for Academy growth.

Key Skills & Competencies
- Excellent communication, liaisoning and stakeholder-management skills
- Strong multitasking, coordination and follow-up abilities
- Student counselling and problem-solving skills
- Industry/corporate relationship management
- Academic and admission operations knowledge
- Documentation and compliance management
- Proactive approach towards business development and revenue growth
- Ability to independently manage multiple stakeholders and resolve escalated issues

Key Stakeholders

TISS | SWT Academy Management | Faculty & Trainers | Students & Parents | Industry Partners | Skill Knowledge Partners | Internal Operations & Admissions Teams

Role Objective To ensure *seamless academic and operational coordination between TISS, SWT Academy, students, faculty and industry partners, while proactively resolving challenges and contributing to the Academy's **growth, admissions and revenue-generation objectives*.

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Academic Facilitator / Business Development (Kurukshetra)
🏢 SWT CLUB
📍 Kurukshetra