Position: Officer – QA

Function: Quality Assurance

Location: Ranjangaon, Pune

Educational Qualification
B.Tech. – Food Technology
M.Sc. – Food Science / Microbiology
Certified Lead Auditor – FSSC 22000
Green Belt Six Sigma Certification

Experience
4 – 6+ years of experience in the FMCG industry
Specific exposure to Biscuit / Cake / Bakery / Food Manufacturing
Prior experience in handling consumer complaints and direct consumer interactions

Desired Competencies
Robust written and verbal communication skills
Experience in working on CRM tools (preferred)
Robust expertise in MS Excel and spreadsheets (essential)
Analytical mindset with solid problem-solving skills

Key Responsibilities
Analyse quality trends, identify potential quality failures, and initiate preventive actions.
Support vendor quality audits as and when required.




Ensure compliance with testing frequencies and sample sizes as per the quality manual.
Verify test results are within specification limits and escalate deviations to the Quality Manager.
Ensure effective implementation of quality walls and defective quality inspections.
Identify corrective actions and verify implementation of agreed action plans.
Participate in central quality audits, respond to observations, and ensure closure of corrective actions.
Review consumer and FBC complaints, conduct root cause analysis, and ensure corrective action implementation.
Ensure hygiene standards are consistently maintained in the plant and escalate non-compliances appropriately.

📌 Quality Assurance Officer Ranjangaon
🏢 Britannia Industries
📍 Ranjangaon