JOB DESCRIPTION
Always greet and welcome guests promptly in a warm and friendly manner
Always thank and give a fond farewell to guests conveying anticipation for their next visit
Assist guests with table reservations
Assist guests while seating
Ensure guests are serviced within the specified time
Has a positive knowledge of menu and presentation standards
Speak with guests and staff using transparent and professional language
Able to answer any questions regarding the menu and assist with menu selections
Able to anticipate any unexpected guest needs and reactions
Serve food courses and beverages to guests
Set tables according to the type of event and service standards
Communicate with the kitchen regarding any menu questions, the length of wait and product availability
Communicate additional meal requirements, allergies, dietary needs, and special
requests to the kitchen
Check with guests to ensure satisfaction with each food course and beverage
Responsible for clearing, collecting, and returning food and beverage items to the proper area
Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly




The current accurate final bill to the guest and process payment
Perform shift closing on the Point of sales terminal and tally cash and credit card
Settlements
Ensures that the restaurant is always kept clean and organized, both at the front and back-of-house areas
Work with fellow staff and managers to ensure that the restaurant achieves its full Potential
Complete closing duties, including restocking items, turning off lights, etc
Take an active role in coaching and developing junior staff

JOB REQUIREMENTS
Good command of both spoken and written English
Should have a pleasing personality
Excellent guest service skills
Positive knowledge of food and beverage service
A degree or Diploma in Hotel Management or a related field

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📌 Captain Kolkata
🏢 Xero Degrees
📍 Kolkata