- Execute Tier 2 and Tier 3 CIO invitation sequences for all GEC events — email follow-ups, WhatsApp messages, and phone calls per the event timeline
- Make 20–30 outbound calls per day via FreJun to CIOs and their EAs/PAs — META focus
- Handle all event-related inbound responses from META contacts; log in Zoho CRM; escalate warm responses to CIO Relationship Manager within 1 hour
- Manage the META CIO WhatsApp contact list — send approved broadcast messages; respond to inbound queries professionally
GEC Digital Demand Generation
- Execute GEC Digital outbound sequences for META accounts — email follow-ups (via Brevo), LinkedIn messages, WhatsApp, and phone calls
- Work from the ABM target account list built by the Research Analyst; follow approved message sequences built by GEC Digital Ops Executive
- Log every interaction in Zoho CRM immediately — call outcome, response type, next action
- Escalate any positive response (interest in GEC Digital services) to GEC Digital Ops Executive within 1 hour
Data & CRM Hygiene
- Update CRM after every call — contact quality, correct phone numbers, language preference, best time to call
- Flag contacts with incorrect or outdated information to the Research Analyst for enrichment
Requirements
Must-Have
- 1–3 years of experience in outbound B2B calling, telesales, inside sales, or BPO outreach
- Excellent spoken and written English — will be speaking to C-level executives in the UAE and wider Middle East
- Confident and qualified telephone manner — comfortable calling senior executives and their EAs
- Experience with VoIP calling platforms and WhatsApp Business for professional outreach
- Resilient and persistent — comfortable with the realities of outbound volume activity
- Basic CRM data entry skills — accuracy matters as much as volume
Strongly Preferred
- Arabic language skills (spoken) — a significant advantage for META CIO outreach
- Experience in technology, media, or events industry outreach
- Familiarity with META business culture — when to call, how to address seniority, cultural communication norms
- Experience working META business hours from India (8am–2pm IST shift covering UAE morning
📌 OUTREACH EXECUTIVE — META (Bhubaneswar)
🏢 Global Enterprise Connect
📍 Bhubaneswar
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