Hiring | Contact Center HeadWe are hiring a Contact Center Head for a rapid-growing AI-enabled startup based in Bengaluru.Location: BengaluruCTC: Up to ₹40 LPAWhat We’re Looking For:10+ years of experience in Contact Center / Customer OperationsExperience managing large-scale inbound & outbound call center operationsProven experience handling multiple call centers / large teamsStrong understanding of operational metrics — SLA, CSAT, AHT, NPS, productivity, attrition & qualityExperience in process optimization, workforce management and operational strategyAbility to drive both strategy and executionStrong exposure to AI-enabled automation, digital transformation and technology-led customer operationsExcellent stakeholder and people management skillsIdeal candidate: Someone who has successfully scaled and managed large contact center operations while leveraging technology and AI to improve customer experience, productivity and efficiency.Interested candidates can share their updated CVs at sanjana.Kumari@ or Whatsapp on (phone hidden)

📌 Head Of Contact Center (Vasanthanagar)
🏢 Unison International Consulting
📍 Vasanthanagar