Job briefWe are looking for a skilled sales operations executive to oversee therelationships of the company with its most important clients. You will beresponsible for obtaining and maintaining long term key customers bycomprehending their requirements.The ideal candidate will be be apt in building strong relationships withstrategic customers. You will be able to identify needs and requirementsto promote our company’s solutions and achieve mutual satisfaction.The goal is to contribute in sustaining and growing our business toachieve long-term success.ResponsibilitiesDevelop trust relationships with a portfolio of major clients to ensurethey do not turn to competitionAcquire a thorough understanding of key customer needs andrequirementsExpand the relationships with existing customers by continuouslyproposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers ina timely mannerServe as the link of communication between key customers and internalteamsResolve any issues and problems faced by customers and deal withcomplaints to maintain trustPlay an integral part in generating recent sales that will turn into long-lasting relationshipsPrepare regular reports of progress and forecasts to internal andexternal stakeholders using key account metrics