Customer Support Engineer (Bengaluru)

Customer Support Engineer (Bengaluru)

20 Aug
|
Recognized
|
Bengaluru

20 Aug

Recognized

Bengaluru

Requirements

Bachelor’s degree in any discipline preferred.


· 0–2 years of experience in customer support, customer service, customer success, telecalling, or after -


sales support. Freshers with strong communication skills may also apply.


· Good written and spoken communication skills in English.


· Hindi and regional language proficiency is a plus.


· Comfortable handling customers over WhatsApp, email, chat, and phone calls.


· Basic familiarity with CRM or helpdesk tools such as Freshdesk, Zendesk, HubSpot, WATI, or similar


platforms is a plus.


· Willingness to learn product details, customer support processes, and internal tools.


· Ability to stay calm and professional while handling customer concerns.


· Comfortable working with order details, shipment updates, warranty claims, service requests, and


customer feedback.


· Empathy -driven approach to customer problem -solving.


Perks

Exp - 0 -2 years


CTC: upto 4.5Lpa


NP: Immediate - 15 days


Location - Bangalore

📌 Customer Support Engineer (Bengaluru)
🏢 Recognized
📍 Bengaluru

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