- Provide technical support to end-users for desktop-related issues, including hardware and software troubleshooting.
- Troubleshoot and resolve LAN connectivity issues, printer problems, and Outlook configuration issues.
- Perform on-site visits to diagnose and repair laptop and desktop hardware faults.
- Escalate complex issues to senior engineers or third-party vendors when necessary.
Job Requirements :
- 1-2 years of experience in desktop support or related field (IT Helpdesk).
- Solid knowledge of laptop support, printer troubleshooting, and LAN troubleshooting.
- Proficiency in providing technical helpdesk services with excellent communication skills.
📌 Desktop Support Engineer (Mumbai)
🏢 Globtier Infotech
📍 Mumbai
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