Job Purpose

- Mobile Device Management (MDM) system, ensuring deployment and lifecycle management of mobile devices

- Configure, monitor, and troubleshoot mobile devices, ensuring they are compliant with organizational security policies

- Implement and enforce mobile security policies, including encryption, remote wipe performed on devices

- Mobile device management best practices and troubleshooting

- Monitor and analyze device activity to detect and mitigate any security threats or policy violations

- Maintain up-to-date documentation of mobile device configurations, security protocols, and troubleshooting procedures

- Provide reports on device compliance, security incidents, and other related metrics

- Provide technical support for users with device-related issues and ensure minimal downtime.

- Deploy and manage software applications, patches, and updates across all devices.

- Develop, implement, and maintain policies and procedures for device management, security, and incident response

- Regularly monitor devices for compliance and generate detailed reports on device health, status, and security.

- Enforce security policies on devices, ensuring compliance with internal and external regulations. Implement encryption, remote wipe, and other data protection techniques.

- Configure, deploy, and manage mobile devices, laptops, desktops, and other endpoints using modern device management platforms (e.g., Microsoft Intune)

Duties and Responsibilities
A-Minimum required Accountabilities for this role

- Engineering / Computer Graduate with 3-5 years of Information / Cyber Security Experience

B-Additional Accountabilities pertaining to the role





- Relevant Security Certifications like CEH, CISSP, CISM, ISO 27001 Lead Implementer, etc. preferred (Positive to Have)

Key Decisions / Dimensions

- Strategic Decisions

- Day to day actions (e.g., Policy Creation, Finetuning, Scheduling tasks).

- Define the problem clearly

- Security Audits preparedness

Major Challenges

- Managing diverse device ecosystems including Windows, macOS, iOS, Android, and BYOD devices across the organization

- Ensuring endpoint security compliance while maintaining user productivity and experience

- Handling device enrolment, provisioning, and configuration issues across multiple platforms

- Managing security policies, conditional access, and identity integration with Azure AD / IAM systems

- Protecting corporate data on personal and remotely accessed devices

- Addressing OS compatibility issues, frequent updates, and patch management challenges

- Monitoring and responding to security threats such as malware, unauthorized access, phishing, and data leakage

- Troubleshooting synchronization, application deployment, and connectivity issues for remote users

- Maintaining compliance with organizational policies, audit requirements, and regulatory standards

Required Qualifications and Experience




a)Qualifications

- Engineering/Computer Graduates with relevant security experience of 3-5years
b)Work Experience

- Engineering / Computer Science Graduate with 35 years of experience in Information Security / Cyber Security

- Relevant security certifications such as CEH, CISSP, CISM, ISO 27001 Lead Implementer, etc. preferred (Good to Have)

- Hands-on experience with Mobile Device Management (MDM) / Unified Endpoint Management (UEM) tools such as Microsoft Intune, VMware Workspace ONE, or MobileIron

- Strong knowledge of:

- Windows, macOS, iOS, and Android device management

- Endpoint security and compliance policy implementation

- Azure Active Directory (Azure AD) / Identity and Access Management (IAM)

- Experience with:

- Device enrolment and provisioning technologies such as Windows Autopilot, Apple DEP/ABM, Samsung Knox, etc.

- Application deployment, software distribution, and patch management

- Conditional Access policies and security baseline configuration

- Endpoint monitoring, compliance reporting, and troubleshooting

- Security policy enforcement for corporate and BYOD environments

- Familiarity with endpoint protection and security tools such as Microsoft Defender, CrowdStrike, or similar solutions

- Understanding of Zero Trust security principles and endpoint hardening practices

- Experience in incident handling, root cause analysis, and remediation related to endpoint or device security

- Strong analytical, troubleshooting, and communication skills with the ability to work in cross-functional teams
c)

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