- Provide Desktop support L2 technical support for Windows Server, Exchange Online, Intune, SCCM, MDM, Azure Active Directory (Azure AD), and Azure AD Connect.
- 24*6 days rotational shift
- Location : Gurugram
- Troubleshoot and resolve complex issues related to desktop infrastructure management.
- Collaborate with other teams to identify root causes of problems and implement solutions.
- Document incident resolutions and knowledge base articles for future reference.
- Azure Ad / Azure Intra ID, Zscalar, Zscaler, Firewall, VPN.
Job Requirements :
- 4-10 years of experience in IT services & consulting industry.
- Solid understanding of Microsoft technologies such as Windows Server, Exchange Online, Intune, SCCM, MDM.
- Experience with Azure Active Directory (Azure AD) and Azure AD Connect.
📌 Desktop Support Engineer 2 (Gurugram)
🏢 Cms IT Services
📍 Gurugram
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