Roles and Responsibilities

DOCUMENTATION:

- Ensure compliance with regulatory requirements by maintaining accurate records and documentation.
- Prepare and review documents related to import/export operations.
- Robust attention to detail with excellent communication skills.
- Manage customer documentation, ensuring accuracy and compliance with regulatory requirements.
- Ensure attention to detail in document management, maintaining organized records and files.

CUSTOMER SERVICE:

- The role of a Customer Service Executive is to Coordinate with customs agents, shipping lines, and other stakeholders to ensure smooth and timely movement of goods.
- Maintain accurate records of shipments, including tracking and delivery information.
- Coordinate with internal teams to resolve customer queries and issues in a timely manner.
- Provide excellent customer service by handling customer requests, concerns, and feedback professionally.

Desired Candidate Profile

- 0-1 year of experience in documentation or customer service role.
- Strong understanding of compliance regulations related to documents and processes.
- Excellent coordination skills for managing multiple tasks simultaneously.

📌 Customer Service And Documentation Executive (Kolkata)
🏢 Airlift Trans Oceanic
📍 Kolkata