International Voice Process / Customer Support Executive role.
Key Responsibilities
- Resolve international customer queries over calls.
- Interact with customers to resolve billing issues.
- Identify and assess customer needs to achieve satisfaction.
- Upsell or cross-sell telecom products.
Eligibility Criteria:
- Minimum 1 year of experience in International Voice Process from BPO Company
- Excellent English communication skills
- Solid customer handling & problem-solving skills
- Flexibility working in night / rotational shifts
Perks & Benefits
- Both side cab facility
- Incentives
- 5 days working
Interested candidates with relevant experience can connect:-