- Lead and participate in end-to-end SAP PM/CS implementation, rollout, upgrade, and enhancement projects.
- Conduct business workshops, requirement gathering sessions, fit-gap analysis, and solution design activities.
- Configure and support SAP PM functionalities including Functional Locations, Equipment Master, Work Centres, Task Lists, Maintenance Plans, Maintenance Notifications, and Work Orders.
- Design and implement Preventive, Predictive, Corrective, and Breakdown Maintenance processes.
- Support Calibration Management, Refurbishment Processes, Asset Lifecycle Management, and Maintenance Costing.
- Configure and support SAP CS functionalities including Service Notifications, Service Orders, Warranty Management, Service Contracts, and Installed Base Management.
- Implement Repair Processes, Resource Related Billing, In-house Repairs, and Field Service Management solutions.
- Provide L2/L3 production support for SAP PM/CS incidents, enhancements, and service requests.
- Perform root cause analysis, defect resolution, and system optimization activities.
- Manage configuration changes, transport management, and release deployments.




- Support business users during critical business operations and month-end activities.
- Participate in ticket triaging, SLA monitoring, and support governance processes.
- Collaborate with Basis, Security, ABAP, Integration, and business teams.
- Analyze maintenance and customer service processes and recommend improvement opportunities.
- Drive standardization and best practices across maintenance and service operations.
- Support reliability improvement initiatives and Enterprise Asset Management (EAM) strategies.
- Prepare functional specifications and support technical teams during development activities.
- Conduct Unit Testing, SIT, UAT, regression testing, and production validation.
- Support cutover planning, go-live activities, hypercare, and post-production stabilization.
- Create functional design documents, configuration guides, test scripts, process flows, and training materials.
- Conduct end-user training and knowledge transfer sessions.

📌 SAP PM/CS Functional Consultant-Pune(c2H)
🏢 Sigma Allied Services
📍 Pune