Job Summary

Every day, millions of vehicle owners depend on dealership service departments to keep them on the road. We build the software that helps those service teams communicate with customers, schedule repairs, approve work, collect payments, and deliver a better experience from start to finish.

myKaarma is a leading SaaS platform serving dealerships across North America. Headquartered in Long Beach, California, with a global team, were growing by solving real operational problems with practical technology.

We believe the best ideas come from people who take ownership, question how things can be improved, and care deeply about the customer experience. If youre excited to build products that have measurable impact, wed love to meet you.

Role Description

As an Associate Program Manager at myKaarma, you will be the execution backbone of our OEM-facing programs, strategic partnerships, and internal process improvement initiatives. While senior Program Managers own program strategy and client relationships, you will own the day-to-day machinery that keeps programs moving, coordinating across teams, tracking deliverables, preparing reports and analyses, and resolving first-line technical issues. This is a growth role: you will gain direct exposure to OEM programs and the automotive SaaS ecosystem, with a explicit path toward independently managing programs as a Program Manager.

Key Requirements

- Finding a Way Through: Every program hits walls, a blocked integration, a stalled approval, a stakeholder who has gone quiet. You treat stuck as a puzzle, not a status: you find the workaround, the right person, or the reframe that gets things moving again.
- Systematic Project Planning: Run the project plan as a living system - milestones, dependencies, owners, and risks mapped and always current - so senior Program Managers and stakeholders know exactly where a program stands and what is coming next.
- Stakeholder Expectation Management:



Understand what each stakeholder - OEM Account Executives, engineering, product marketing, clients - actually needs versus what they are asking for, and keep everyone s expectations aligned with reality. Early bad news always beats late surprises.
- Everyday Negotiation: Negotiate constantly - timelines with engineering, scope with clients, priorities across teams - looking for the trade that leaves both sides better off, not the compromise that leaves both worse.
- High EQ, On Purpose: Read the room. Sense frustration before it becomes escalation, adapt your communication style to each audience, and stay composed when a program gets messy - because it will.
- Reporting & Data Analysis: Build and maintain operational reports and data analyses for OEM clients and Account Executives, turning raw data into insights that help mK sell and retain business.
- Meeting Preparation & Support: Prepare the data, materials, and pre-reads for business review meetings with manufacturers; attend alongside senior Program Managers and present designated sections as you build experience.
- Learning & Continuous Improvement: Learn and apply Lean/Toyota Production System (TPS) principles in daily work; maintain risk logs and status reports, flagging emerging issues early rather than hoping they resolve themselves.
- Fresh Perspective: Bring ideas from customer interactions, data, and new technology into program discussions - an associate s outside view is expected, not optional.

How to Stand Out





At myKaarma we value individuals who think beyond traditional account management and partnership strategies. Here s what sets exceptional candidates apart:

1. Honeycomb Innovators: You approach challenges with the honeycomb mindset-filling knowledge gaps, uncovering overlooked opportunities, and driving breakthrough solutions.
2. Customer-Centricity: You embody the working backward philosophy, designing strategies and solutions prioritizing the end-user s experience.
3. First Principles Thinking: You break down complex problems into fundamental truths, rebuilding smarter, simpler solutions.
4. Relentless Iteration: You re not afraid to experiment, learn, and refine rapidly to achieve better outcomes.
5. Visionary Leadership: You inspire teams with bold goals, like transforming dealership service lanes or rethinking customer engagement models.
6. Storytelling Mastery: You craft compelling narratives that highlight the value of myKaarma s products and services, resonating with diverse stakeholders.

We value diverse experiences and backgrounds, so we encourage you to apply if you meet some but not all of the listed qualifications.

Total Rewards at myKaarma

At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being:

- Flexible Work Environment : We embrace a high-performance, flexible structure that values freedom and responsibility. Our Highly Aligned, Loosely Coupled model empowers teams to innovate and continuously improve using data-driven insights.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Associate Program Manager (Noida)
🏢 myKaarma
📍 Noida