Skill required: Network Billing Operations - Problem Management

Designation: Network Svcs Operation Specialist

Qualifications:Any Graduation

Years of Experience:7 to 11 years

What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve Good Customer Support Experience preferred with valuable networking knowledge Manage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation.
Network Billing Operations involves managing and processing billing for network services. This includes generating invoices, tracking payments, and resolving billing issues. The goal is to ensure accurate and timely billing for customers. Key tasks involve maintaining billing records, handling customer inquiries, and ensuring compliance with billing policies.

7 years of programming skills- advanced level in relation to responsibility for maintenance of existing creation of new queries via SQL scripts, Python, PySpark programming skills, experience with Databricks, Palantir is advantage, Direct active participation on GenAI and Machine Learning projects
Desire to learn and understand data models and billing processes
- Critical thinking
- Experience with reporting and metrics- strong numerical skills
- Experience in expense, billing, or financial management




- Experience in process/system management
- Good organizational skills, self-disciplined, systematic approach with good interpersonal skills
- Flexible, Analytical mind, Problem solver
- Knowledge of Telecom Products and Services

What are we looking for 7 years of programming skills- advanced level in relation to responsibility for maintenance of existing creation of new queries via SQL scripts, Python, PySpark programming skills, experience with Databricks, Palantir is advantage, Direct active participation on GenAI and Machine Learning projects

Roles and Responsibilities:
- In this role you are required to do analysis and solving of moderately complex problems
- Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures
- The person requires understanding of the strategic direction set by senior management as it relates to team goals
- Primary upward interaction is with direct supervisor or team leads
- Generally interacts with peers and/or management levels at a client and/or within Accenture
- The person should require minimal guidance when determining methods and procedures on new assignments
- Decisions often impact the team in which they reside and occasionally impact other teams
- Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
- Please note that this role may require you to work in rotational shifts

Qualification Any Graduation

📌 Network & Svcs Operation Specialist (Navi Mumbai)
🏢 Accenture
📍 Navi Mumbai