Role:- Patient Care Executive( Proctology leads )

Department - Marketing and Clinical Programs

What Youll Do: -

- Answers incoming Calls & Emails of patients in a professional and courteous manner.
- Management and resolve patient complaints and queries related to Doctors, Hospital & services we are providing being raised via call, E-mail & through official Website as well any other digital source.
- Assist patient by informing the procedure to be followed to proceed further.
- Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
- To give priority to emergency call and to co-ordinate with the concern person / respective department for the same.
- Review and follow-up on patient accounts in a timely manner.




- Enter and update correct patient data into the computer data bases.
- To be involved in quality Assurance / Quality control activities.
- To perform all the jobs as may be assigned.
- Participation in Continuous Quality Improvement.
- Comply with company policy and procedures and pertinent laws or regulations.

What We Are Looking for: Any Graduate

What We Offer:

- Market-competitive salary and benefits package
- Opportunities for professional development and career growth
- A collaborative and inclusive work environment

📌 Patient Care Executive (New Delhi)
🏢 RG STONE UROLOGY & LAPAROSCOPY HOSPITAL
📍 New Delhi