Job Purpose

The candidate will manage the Project Management Office (PMO) for CLM transformation initiatives. This role ensures governance, standardization, and successful delivery of CLM implementation, maintenance adoptions of the tool across multiple workstreams. The candidate will manage project controls, reporting, and risk mitigation while driving strategic alignment and operational excellence.

The Program Manager will also supports the execution of strategic initiatives and functional transformation programs by applying structured project and program management frameworks. This role is responsible for coordinating cross-functional teams, monitoring delivery milestones, ensuring risk mitigation, and enabling decision-making through accurate reporting and analytics.

Organization Chart

This position will report to VP - PMO with a dotted line report to EVP - Contracts Compliance

Key Accountabilities

Responsibilities

- Implement a structured program governance framework to ensure alignment with the organization s strategic priorities.
- Enforce standardized project management methodologies, ensuring consistency across all group initiatives.
- Monitor and report on program performance, risks, and dependencies, ensuring timely interventions where required.
- Develop and maintain executive dashboards and reports, providing leadership with data-driven insights for decision-making.

Program Governance Strategy Execution

- 90% on-time delivery of project milestones
- Maintain project budget variance within 10%
- 100% efficacy of strategic programs through governance

Program Management Delivery Oversight

- Manage day-to-day execution of programs, tracking deliverables, milestones, and dependencies.
- Coordinate with internal teams, technology partners, and external stakeholders to ensure timely and quality outcomes.
- Support agile project planning, sprint reviews, and retrospectives for programs requiring iterative execution.
- Identify execution risks and support issue resolution by engaging relevant stakeholders for timely interventions.

Process Standardization Continuous Improvement

- Use standard tools,



templates, and PMO practices across all initiatives.
- Document key learnings and incorporate them into future planning cycles and process refinement.
- Contribute to the continuous improvement of PMO frameworks by assessing gaps and proposing enhancements.

Key Accountabilities - Additional Details

Stakeholder Management Communication

- Act as the executional point of contact for program managers, function owners, and initiative sponsors.
- Ensure accurate and timely communication between project teams, business units, and Steerco
- Coordinate review schedules, workshop logistics, and stakeholder briefings in collaboration with the broader PMO team.
- Proactively involve and raise flag to stakeholders
- Enable 100% participation of key stakeholders in PMO reviews and cadence

People Management Capability Building

- Build and lead a high-performing PMO team with strong project and change management capabilities.
- Mentor and develop talent, ensuring succession planning and career growth.
- Foster a collaborative, results-oriented, and innovative team culture
- Effective training of young PMO team to ensure 100% efficacy in delivery of PMO concepts
- 100% delivery to the upskilling roadmap of PMO team

Change Management Organizational Readiness

- Assist in driving change enablement by coordinating internal communications, user training, and feedback loops.
- Support integration of new operating models or processes into business as usual with appropriate documentation and handholding.
- Assist in monitoring change readiness, communication rollouts, and training coordination.
- People Development Responsibilities: Include mentoring, performance reviews, and succession planning





People Development Responsibilities

- Include mentoring, performance reviews, and succession planning

Adoption Metrics

- Achieve 95% adoption rate
- 100% documentation of learnings of change management for institutional memory

External Interactions

External Vendors related to the projects.

Internal Interactions

- Group Chairman, GHB, BCM / CCM / GCFO Office , CLM Head other SLT
- Executive Assistants to Group Chairman , BCM , CCM , GCFO , CLM
- Group wide Business CEOs and CXOs
- Group wide Function level Heads and SLT Members

Financial Dimensions

- Program Budget Tracking - 100% achievements
- Driving Success Criteria s (Benefit realization) to derive Financial and non-financial perks - 100% achievement of Success KPIs
- Cost Optimization - Achieve 10% cost savings through process improvements, vendor negotiations; and Scope creep
- Minimum Change Requests Post Go-Live 5%
- Control Time Cost Overrun of all projects

Other Dimensions

- Milestone Adherence - % of programs meeting key milestones on time (target: 90%+).
- Governance Cadence Compliance - % adherence to scheduled governance reviews, steering committees, and reporting cycles.
- Change Adoption Rate - % of employees or business units adopting new processes/systems (target: 85%+).
- Stakeholder Satisfaction - Feedback scores from CXOs, business heads, and sponsors
- Escalation Avoidance Rate - % of issues resolved at PMO level without CXO escalation
- Knowledge Management - Number of lessons learned, best practices documented, and reused across program

Education Qualifications

- Engineer (preferred)
- MBA or equivalent (must) from a premier institution
- PMP/Prince2/PMI-ACP certification

Relevant Experience

- 8-10 years of experience in strategic advisory or business consulting, with at least 3-5 years in a end to end

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Lead - Program Manager (New Delhi)
🏢 GMR Power Urban Infra
📍 New Delhi