Job Type: Full-Time (5 Days working)

Experience: 0 - 2 years

Shift: Night Shift

Work Location: In-person, At Jhandewalan Delhi

Job Responsibilities

- Communicate professionally with US-based clients and stakeholders over voice calls.
- Handle inbound and outbound calls while maintaining high-quality communication standards.
- Understand customer requirements and provide accurate information in a professional manner.
- Maintain accurate records and update information in the system.
- Follow company processes, quality guidelines, and compliance standards.
- Coordinate with internal teams to ensure timely resolution of queries.
- Meet daily productivity and quality targets.
- Build positive relationships through effective communication and customer service.

Eligibility

- Any Graduate.
- Freshers are welcome to apply.
- Candidates with International BPO or Voice Process experience are encouraged to apply.

Required Skills

- Excellent spoken and written English is mandatory.
- Strong verbal communication and interpersonal skills.
- Neutral English accent with clear pronunciation.
- Confident speaking and active listening skills.




- Ability to communicate professionally with international clients.
- Basic computer knowledge and MS Office skills.
- Strong problem-solving ability and attention to detail.
- Quick learner with a positive attitude.
- Willingness to work permanent night shifts.

Preferred Candidates

- Excellent English communication skills.
- Experience in an International Voice Process, Customer Support, or US Healthcare process will be an added advantage.
- Freshers with exceptional communication skills are highly encouraged to apply.

How to Apply

Interested candidates can share their CVs.

Significant

This role requires excellent English communication skills, as the process involves interacting with US-based clients. Candidates with strong spoken English and confidence in voice communication will be given preference.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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