- Job DescriptionHandle customer queries through chat and other non-voice channels.
- Resolve customer issues and provide accurate information related to banking products/services.
- Maintain proper records of customer interactions and requests.
- Follow company policies, banking guidelines, and quality standards.
- Ensure timely and professional resolution of customer queries.
- Positive written communication and basic computer skills required.
📌 Senior Customer Care Representative (Kolkata)
🏢 Kotak Life Insurance
📍 Kolkata
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.