- Call potential customers from provided leads and introduce car loan products.
- Follow up regularly with interested customers to convert leads into applications.
- Maintain skilled and polite communication with customers.
Car Loan Sales
- Explain loan amount, interest rates, tenure, EMI, processing fees, and other terms.
- Understand the customer's financial requirements and suggest suitable loan options.
- Achieve monthly sales and conversion targets.
Lead Generation
- Generate new leads through outbound calls and referrals.
- Identify customers who are planning to purchase a new or used car.
Customer Documentation
- Collect and verify basic customer information and required documents.
- Coordinate with the sales/credit team for loan processing and approval.
Customer Relationship Management
- Answer customer questions and resolve basic queries related to car loans.
- Keep customers updated about their application status.
- Maintain good relationships with customers for referrals and repeat business.
Database & Reporting
- Update daily call records, lead status, follow-ups, and conversions in CRM/Excel.
- Prepare daily/weekly sales and calling reports.
Coordination
- Coordinate with car dealers, sales executives, credit teams, and customers.
- Follow up until loan disbursement is completed