Job Description: B.Tech AI, Office Operations, CRM & Marketing Executive

Position: AI, Office Operations, CRM & Marketing Executive

Qualification: B.Tech / BE — AI, Computer Science, IT, or related field

Experience: 0–2 years

Employment Type: Full-time

About the Role

We are looking for a tech-savvy B.Tech candidate with an interest in AI and automation to manage office data, CRM operations, marketing leads, reporting, and technology-driven business processes.

The ideal candidate should be comfortable using AI tools, Excel/Google Sheets, CRM software, and automation platforms, and should be able to identify opportunities to improve office and marketing processes using technology.

Key Responsibilities

1. Office & Data Management

- Manage day-to-day office data, records, and digital documentation.
- Maintain Excel/Google Sheets and internal databases.
- Prepare MIS reports, dashboards, and data summaries.
- Ensure data accuracy, organization, and timely updates.
- Identify repetitive tasks that can be improved through automation and AI.

2. CRM Management

- Maintain and update the company's CRM system.
- Enter, organize, categorize, and track customer and prospect data.
- Monitor lead status, follow-ups, conversions, and pending actions.
- Ensure complete and accurate CRM records.
- Generate regular sales, CRM, and lead-performance reports.

3. Marketing Lead Management

- Manage leads generated through website, social media, advertising campaigns, portals, and other channels.
- Track lead sources, status, follow-ups, and conversions.
- Coordinate with sales and marketing teams to ensure timely lead follow-up.
- Prepare campaign-wise lead reports and performance analysis.
- Identify patterns in lead data and suggest improvements.

4. AI & Automation

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- Use AI tools such as **ChatGPT and other AI platforms** to improve productivity.
- Use AI for data analysis, report preparation, content creation, research, and business documentation.
- Explore and implement AI-based solutions for lead management and customer communication.




- Automate repetitive tasks using available tools and platforms.
- Assist in creating AI-powered workflows for CRM, marketing, reporting, and office operations.
- Maintain appropriate data privacy and verify AI-generated information before use.

5. Marketing & Content Support

- Aisist with social media, email marketing, digital campaigns, and lead-generation activities.
- Use AI tools to assist with marketing content, ideas, research, and campaign analysis.
- Track marketing performance and prepare reports.
- Coordinate with external agencies/vendors when required.

Required Skills

- B.Tech/BE in AI, Computer Science, IT, or related field.
- Valuable knowledge of AI tools and Generative AI.
- Strong Excel/Google Sheets skills.
- Comfortable working with CRM software and databases.
- Good analytical and problem-solving abilities.
- Basic understanding of digital marketing and lead-generation processes.
- Good written and verbal communication.
- Strong attention to detail.
- Willingness to learn new AI, CRM, and automation tools.
- Ability to manage multiple responsibilities independently.

Preferred Skills

- Experience with CRM platforms such as HubSpot, Zoho, Salesforce, etc.
- Knowledge of automation tools such as Zapier, Make, or similar platforms.
- Basic understanding of APIs and integrations.
- Basic knowledge of data analytics, dashboards, or SQL.
- Familiarity with AI prompting and workflow automation.

Key Performance Areas

- Accuracy and timely maintenance of company data.
- CRM data quality and lead tracking.
- Timely follow-up and management of marketing leads.
- Quality of MIS and business reporting.
- Successful implementation of AI/automation improvements.
- Reduction of repetitive manual work through technology.
- Coordination between office, sales, and marketing teams.

Ideal Candidate

We are looking for a **B.Tech graduate who combines technical knowledge with business and communication skills**—someone who can manage the office, keep CRM and marketing data organized, handle leads, prepare reports, and proactively use **AI and automation to make the business more efficient**.

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