21 Aug
|
Jnd Infrastructure Private
|
Delhi
21 Aug
Jnd Infrastructure Private
Delhi
# Job Description – Real Estate Telecalling Executive
**Position:** Real Estate Telecalling Executive
**Industry:** Real Estate / Property Sales
**Job Type:** Full-Time
**Department:** Sales & Telecalling
### About the Role
We are looking for a **confident, skilled and target-oriented Telecalling Executive** to join our real estate sales team. The candidate will be responsible for contacting **leads generated through Meta (Facebook & Instagram) advertising**, understanding customer requirements, presenting our plot/land projects and converting interested prospects into site visits and sales.
The ideal candidate should have **excellent communication and convincing skills**, strong follow-up ability and the confidence to explain why our project is a better choice compared with competing properties.
### Key Responsibilities
* Call and communicate with leads generated through **Meta/Facebook/Instagram campaigns**.
* Understand the customer's **budget, location preference, plot size and investment requirements**.
* Explain project details including **location, connectivity, plot sizes, pricing, amenities, legal documentation and future development potential**.
* Convince prospective customers to consider and select **our project over competing projects**.
* Handle customer objections related to **price, location, legal status, competition, payment terms and investment concerns**.
* Conduct regular and systematic **follow-ups with interested clients** through calls and WhatsApp.
* Convert qualified leads into **site visits, meetings and bookings**.
* Maintain complete and accurate customer information in the **CRM/system**.
* Update lead status, follow-up dates, customer requirements and conversation details regularly.
* Ensure that no interested lead is missed or left without timely follow-up.
* Coordinate with the field sales team for **site visits and customer meetings**.
* Maintain a professional relationship with prospects throughout the sales cycle.
* Achieve assigned **daily/monthly calling, follow-up, site visit and sales targets**.
* Continuously improve product knowledge and understand competitor projects to make effective comparisons.
Required Skills
* **Excellent telecalling and sales skills.**
* Strong communication and convincing ability.
* Ability to build trust with customers over the phone.
* Good objection-handling and negotiation skills.
* Ability to create urgency without being overly aggressive.
* Solid follow-up and lead-management skills.
* Comfortable working with **CRM/software, Excel or other data-management systems**.
* Good understanding of Hindi; **basic/good English communication** will be an advantage.
* Target-oriented and self-motivated personality.
* Ability to handle rejection positively and make repeated follow-ups professionally.
*Real estate telecalling/sales experience will be preferred.**
What We Expect From the Candidate
The candidate should not simply make calls and provide project information. The main responsibility is to **convert leads into genuine customers**.
The candidate should be able to:
Call → Understand Requirement → Build Trust → Present Project → Handle Objections → Follow Up → Generate Site Visit → Convert Sale**
Performance Parameters
Performance will primarily be evaluated on:
* Quality and number of calls
* Lead response time
* Follow-up consistency
* Qualified leads generated
* Site visits generated
* Lead-to-site-visit conversion
* Site visit-to-booking conversion
* Monthly sales achieved
* Accuracy of CRM/data updates
Preferred Candidate Profile
Experience: 1–3 years in telecalling, telesales, real estate sales, insurance, banking, automobile sales or similar customer-facing sales roles.
Freshers: Can be considered if they have excellent communication, confidence and a strong sales attitude.
### Compensation
Salary: As per experience and interview performance
Incentives:** Attractive performance-based incentives on successful sales.
Location:** [DISTRICT CENTRE JANAKPURI]
Ideal Candidate
We are looking for someone who is **energetic, persuasive, disciplined and hungry to achieve sales targets**. If you are confident on the phone and have the ability to turn a cold/warm lead into a site visit and ultimately a property buyer, this position is for you.
📌 Telecalling Executive (Delhi)
🏢 Jnd Infrastructure Private
📍 Delhi