We are looking for an energetic and customer-focused Chat / Voice / Sales Executive to handle customer interactions through chat and voice channels while driving sales and achieving business targets.
The ideal candidate should have excellent communication skills, a strong sales mindset, and the ability to understand customer requirements, build rapport, handle objections, and convert enquiries into successful sales.
Key Responsibilities
- Understand customer requirements and recommend suitable products/services.
- Generate leads and convert enquiries into sales.
- Explain products/services, pricing, offers, and perks clearly.
- Provide accurate information and maintain a positive customer experience.
- Maintain customer and sales records in CRM.
Required Skills
- Excellent verbal and written communication skills.
- Strong sales,
negotiation, persuasion, and objection-handling skills.
- Target-oriented with a strong closing mindset.
- Basic computer and CRM knowledge.
Qualifications & Experience
- Graduate / Undergraduate with relevant experience.
- 0–3 years of experience in sales, telecalling, customer support, chat support, BPO, telesales, or business development.
- Freshers with excellent communication and sales aptitude may also apply.