Required back office staff (only female candidates, salary 15000 to 18000). Candidate should be soft-spoken and transparent in communication. Manage incoming calls and customer service inquiries
* Provide information about products and services, take/cancel orders, and record details of complaints
* Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
* Follow up to ensure that appropriate actions are taken on customer requests
* Refer unresolved customer issues or special requests to designated departments for further investigation
* Comfortable with working on a laptop/desktop, entering data etc.
📌 Back Office Staff (Moradabad)
🏢 M/S SHIVA ENTERPRISES
📍 Moradabad
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.