Customer Service Executive (Chennai)

Customer Service Executive (Chennai)

21 Aug
|
Homeocare International
|
Chennai

21 Aug

Homeocare International

Chennai

Service executive

Roles and Responsibilities:

· Greeting to the Patients before and After the calls

· Handling customer queries, provide information about services

· Should support daily operations of the clinic

· Attending to the patients queries over the telephone and convert all queries into appointments (FE and references)

· Schedule Appointments and coordinate with patients in polite way and should not harsh on calls

· Should provide vital information requested by patients from time to time

· Reference Collections from Existing Patients

· Responsibilities for maintenance of Patients Appointments/Data

· Follow up with Missed Appointments

· Cold Calling the Database to maximize capacity utilization

· Should Coordinate with Doctors / CROs regarding POT

· Should work individually; prioritize the urgency of multiple of requests.

📌 Customer Service Executive (Chennai)
🏢 Homeocare International
📍 Chennai

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