Key Responsibilities & Duties

1. Access Control & Security Monitoring

- Maintain and control all entry and exit points to ensure that only authorized personnel, patients, and visitors enter the hospital premises.
- Check visitors, patients, staff members, and their belongings as per security procedures.
- Verify visitor passes, relative passes, vendor passes, and contractor passes.
- Issue visitor passes and maintains visitor log records.
- Ensure that visitors do not carry unauthorized baggage or food items without permission.
- Check gate passes and challans for materials moving in and out of the hospital.
- Inspect vehicles entering the hospital premises using an under-vehicle mirror when required.
- Verify hospital parking stickers on doctors’ vehicles before allowing entry.

2. Visitor Assistance & Guidance

- Greet visitors and guide them to the appropriate hospital departments.
- Provide general information about hospital facilities to visitors and patients.
- Assist patients and relatives when required, especially during emergencies.
- Ensure smooth movement of patients, visitors, and hospital staff within the premises.

3. Traffic & Parking Management

- Regulate vehicular traffic at the main entrance of the hospital.
- Ensure smooth movement of vehicles within designated parking areas.
- Prevent unauthorized parking and ensure that vehicles are not parked in front of hospital gates or emergency entry points.
- Direct ambulance, medicine supply vehicles, garbage vehicles, and other authorized vehicles within the premises.

4. Crowd & Floor Management

- Manage visitor movement on hospital floors to prevent overcrowding.
- Ensure a calm and quiet environment suitable for patient care.




- Control crowds during peak visiting hours or emergency situations.
- Monitor visitor movement and ensure compliance with hospital visiting policies.

5. Premises Safety & Monitoring

- Ensure that hawkers, beggars, or unauthorized persons do not enter or encroach on the hospital premises.
- Conduct regular patrols in the main lobby, ramps, parking areas, ground floor, and other designated areas.
- Monitor for suspicious activities or unauthorized access within the premises.
- Report any security breaches or unusual incidents to the Security Shift In-Charge immediately.

6. Emergency Response

- Be familiar with all hospital emergency codes as part of orientation training.
- Actively participate in mock drills conducted by the hospital.
- Assist in evacuation procedures and guide people to designated protected points during emergencies.
- Support hospital staff during emergency situations such as fire, medical emergencies, or security threats.

7. Documentation & Administrative Duties

- Maintain records of goods received and dispatched from the hospital.
- Record entries of materials, vehicles, and visitors as per hospital procedures.
- Maintain registers for visitor logs, key issuance, and security records.
- Handle correspondence and documentation related to security operations.

8. Coordination & Communication

- Maintain effective communication with security personnel and hospital staff.
- Report maintenance issues or unclean areas to the housekeeping or maintenance department.
- Follow hospital security policies and protocols at all times.

9. Training & Compliance

- Attend training sessions, security briefings, and debriefing programs arranged by the management or security agency.
- Ensure compliance with hospital safety and security standards.

📌 Security Guard (Mumbai)
🏢 Atharva Facility Management And Security
📍 Mumbai