Sonatype is the software supply chain security company. We provide the world's best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise-grade SBOM management, and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale.
As founders of Nexus Repository and stewards of Maven Central, the world's largest repository of Java open-source software, we are software pioneers, and our open-source expertise is unmatched. We empower innovation with an unparalleled commitment tobuildfaster, safer software andharnessAI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development.
More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains.

Why this role is so important
Sonatype is a fast-growing software company helping companies manage their open-source software supply chains. As a subscription-based business, our success hinges on our ability to renew and expand existing customer accounts. Fortunately, our customers trust Sonatype and value our solutions. This trust is reflected in our 85%+ renewal rate—one of the highest in the software subscription industry. As we grow, we must maintain and even increase this rate.
About the Position

We are looking for a passionate, reliable, and highly competentRenewal Specialist. This position may be appealing if you're early in your career, are a contracts/accounting specialist looking for a change, or are looking for a path to a customer-facing career.
You will be accountable for proactively driving on-time completion of software subscription renewals. You will monitor contract renewal terms and engage with customers to determine the best approach to retaining and even expanding the Sonatype footprint. And since hiccups can happen along the way,



you will need to tap into your seasoned judgment in non-routine renewal situations to ensure customer success while maintaining subscription integrity and profitability.
What You Will Do

Work closely with Sales, Customer Success, and Accounting to efficiently close a set of renewals and related expansions.

Review customer renewal information, usage data, and subscription history to ensure mutual agreement on the appropriate renewal options.

Proactively identify future renewals, connecting with the customer well before the expiration date to ensure on-time renewal execution.

Educate customers on relevant subscription options based on their current and future product and service goals.

Coordinate the preparation of renewal quotes and ordering documents and ensure their mutual execution and processing per Sonatype's policies and procedures.

Help ensure customers are SUCCESSFUL and DELIGHTED with Sonatype products and services, not merely satisfied.
What We Are Seeking

Experience in a high-volume activity environment, managing multiple priorities and competing demands while focusing on the primary goal.

Ability to discuss contract compliance, expansions, and product pricing with customers

Extreme attention to detail to ensure customers execute contract paperwork accurately and on time

Experience withSalesforce.com or other CRM systems.

Ability to work odd hours and/or additional hours supporting global customers during times of critical volumes

Interest in learning about contemporary software development and associated technologies
Things That We Are Proud Of

**** Gartner® Magic QuadrantTM Leader for Software Supply Chain Security

**** Celebrating 15 Years of Sonatype Research Labs – Industry-leading software supply chain and open source security research





**** Founding Member of the Linux Foundation Initiative for Open Source Sustainability

**** State of the Software Supply Chain® Report – Continuing industry leadership in software supply chain security and AI security research

**** Visionary in Gartner® Magic QuadrantTM for Application Security Testing!

**** AI Compliance Solution of the Year - AI Breakthrough Awards

**** DEVIES Award to our SBOM Manager for a new product for its innovation and impact in developer technology

**** Industry Leader in Forrester-Wave for Software Composition Analysis ***** Q4 report)

Constellation AST Shortlist: Sonatype has been listed on the Constellation ShortListTM for Application Security Testing for ****

Data Breakthrough Awards: Sonatype was announced as a **** winner in the "Open Source Data Solution of the Year."

SD Times: Best in Show Security

Fast Company Best Workplaces for Innovators ****

The Herd Top 100 Private Software Companies ****

Diversity & Inclusion Working Groups

Parental Leave Policy

Paid Volunteer Time Off (VTO)

At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunityemployer, and wedo not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 Renewal Specialist - Saas Contracts (Hyderabad)
🏢 Sonatype
📍 Hyderabad