Job Title:
ServiceNow Developer – ITOM / ITAM
Location:
Bangalore / Chennai
Employment Type:
Full-time / Contract
Experience Level:
6–12 Years
Role Overview
We are looking for an experienced
ServiceNow Developer – ITOM / ITAM
to design, develop, and implement ServiceNow solutions that enhance IT operations and asset management capabilities. The ideal candidate will have strong expertise in
ITOM and ITAM modules
, a solid understanding of ServiceNow architecture, and experience integrating with third-party systems.
You will work closely with cross-functional teams to deliver scalable, efficient, and high-quality ServiceNow solutions aligned with business and IT objectives.
Key Responsibilities
Design, configure, and customize
ServiceNow ITOM and ITAM modules
including Discovery, CMDB, Service Mapping, HAM, and SAM.
Implement and optimize
discovery processes
, CMDB health, reconciliation, and data accuracy.
Develop integrations with external systems using APIs, MID servers, and web services.
Automate workflows and operational tasks related to infrastructure and asset management.
Collaborate with IT and business teams to gather requirements and translate them into functional solutions.




Ensure compliance with ServiceNow best practices, governance policies, and organizational standards.
Provide ongoing support, troubleshooting, and enhancements for ITOM/ITAM modules.
Participate in upgrade and maintenance activities to ensure platform stability and performance.
Required Skills & Qualifications
Proven
hands-on experience with ServiceNow ITOM and ITAM modules
(Discovery, CMDB, Service Mapping, HAM, SAM).
Strong knowledge of
ServiceNow architecture, data models, and platform capabilities
.
Experience with
integration methods
(REST/SOAP APIs, JDBC, LDAP, MID Servers).
Proficiency in
JavaScript, Glide scripting, AngularJS, HTML, and CSS
within ServiceNow.
Robust analytical and problem-solving skills with attention to detail.
Excellent communication and collaboration skills.
Preferred Qualifications
ServiceNow Certified System Administrator (CSA)
.
Certified Implementation Specialist – ITOM / ITAM
.
Experience in
ITSM
modules (Incident, Change, Problem) is a plus.
Familiarity with
Agile / Scrum
methodologies.

📌 Servicenow Developer Itom/Itam (India)
🏢 Orion Innovation Naukri
📍 India