What you'll be doing
Taking care of employee lifecycle processes including onboarding, off boarding, employee engagement projects, documentation and communication with employees and introducing talent retention ideas and policies in line with company processes
Identify and assess the HR needs of the business, and developing and implementing strategies to meet those needs
Managing and sharing employee reports with the team and stakeholders on a regular basis
Supporting Hiring mandates as per business requirements
Acting as a point of contact and support for employees on HR-related matters such as policies, benefits, and grievances
You will be responsible for identifying opportunities to improve processes, procedures, and systems driving efficiency, and effectiveness across the department
Managing employee relations and ensuring a positive work environment for all employees
Creating a strong employer brand image for organization
What you'll bring
Graduation in any discipline, Post-Graduation in HR or psychology is preferred
3-6 years of experience in HR business partner or HR Operations role preferably in a BPO environment
Strong knowledge of Indian labour laws & regulations, Talent Management, Hiring specifics, performance and wellbeing initiatives
Should be able to work independently and take end to end accountability for employee lifecycle




Effective stakeholder management, relationship-building, and consulting expertise
Excellent in written and spoken English
Strong data management and presentation skills
Solid understanding of market intelligence Capability to manage multiple projects and meet deadlines
Available to work from office based in Andheri East, Mumbai
What's in it for you
Quarterly Performance Bonus
Health and Life Insurance
IT Asset provided
5 days working
Paid leaves of 26 days (excluding 12 public holidays)
Team fun activities
Quarterly Team Outings
Annual company retreat - Our team went to Madrid in **** Almaty in **** and Dubai in **** more TBC!
Highly talented, dependable co-workers in a global, multicultural organization
Our teams are small enough for you to be impactful
Our business is globally established and successful, offering stability and security to our Team Members
Interview process
30 min Aptitude Test
Remote screening with our Talent Acquisition Team
Remote 90 min video interview loop with 3 x Team Members (30 mins each)
***** hour feedback loops throughout the process
If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.

📌 People Operations Specialist - (Hrbp) (Mumbai)
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📍 Mumbai